{"id":21161,"date":"2025-09-22T08:47:00","date_gmt":"2025-09-22T08:47:00","guid":{"rendered":"https:\/\/www.afis.africa\/sb_session\/strategic-roundtable-smart-insurance-sharpening-up-claims-risk-modeling-and-operations-with-ai-and-insurtech\/"},"modified":"2025-11-04T19:00:26","modified_gmt":"2025-11-04T18:00:26","slug":"strategic-roundtable-smart-insurance-sharpening-up-claims-risk-modeling-and-operations-with-ai-and-insurtech","status":"publish","type":"sb_session","link":"https:\/\/www.afis.africa\/en\/sb_session\/strategic-roundtable-smart-insurance-sharpening-up-claims-risk-modeling-and-operations-with-ai-and-insurtech\/","title":{"rendered":"Strategic Roundtable | Smart insurance: Sharpening up claims, risk modeling and operations with AI and insurtech"},"content":{"rendered":"<p><strong><em>Access via sign-up on the event app or by invitation only. English-French translation available.<\/em><\/strong><\/p>\n<p>Machine learning, AI and GenAI could shakeup how insurance is distributed, priced, and how claims and investments are managed. While nearly 70% of US insurers have begun implementing GenAI, adoption remains nascent across Africa. But frontrunners like Old Mutual and Britam are stepping up, exploring personalised customer recommendations through AI-powered chatbots and backing AI Insurtechs to improve underwriting, risk modelling, and fraud detection. A roundtable of underwriters, reinsurers and tech providers identifies areas where AI offers a real competitive advantage and spaces where the hype falls flat.<\/p>\n<p><strong>Key points:<\/strong><\/p>\n<ul>\n<li>Improving the customer experience through AI: Which solutions really work, and what are the regulatory implications?<\/li>\n<li>Driving internal efficiency: Where can concrete gains be made in redesigning the operating model, risk modelling, and investment management?<\/li>\n<li>Building Developing AI skills muscle: Outsource, invest infocus on Insurtech, or recruit\/train in-house talentinvest in training and recruitment?<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"template":"","evenement-salon":[132],"class_list":["post-21161","sb_session","type-sb_session","status-publish","hentry","evenement-salon-132"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Strategic Roundtable | Smart insurance: Sharpening up claims, risk modeling and operations with AI and insurtech - The African Financial Summit Platform<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.afis.africa\/en\/sb_session\/strategic-roundtable-smart-insurance-sharpening-up-claims-risk-modeling-and-operations-with-ai-and-insurtech\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Strategic Roundtable | Smart insurance: Sharpening up claims, risk modeling and operations with AI and insurtech - The African Financial Summit Platform\" \/>\n<meta property=\"og:description\" content=\"Access via sign-up on the event app or by invitation only. English-French translation available. Machine learning, AI and GenAI could shakeup how insurance is distributed, priced, and how claims and investments are managed. While nearly 70% of US insurers have begun implementing GenAI, adoption remains nascent across Africa. But frontrunners like Old Mutual and Britam [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.afis.africa\/en\/sb_session\/strategic-roundtable-smart-insurance-sharpening-up-claims-risk-modeling-and-operations-with-ai-and-insurtech\/\" \/>\n<meta property=\"og:site_name\" content=\"The African Financial Summit Platform\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-04T18:00:26+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.afis.africa\/en\/sb_session\/strategic-roundtable-smart-insurance-sharpening-up-claims-risk-modeling-and-operations-with-ai-and-insurtech\/\",\"url\":\"https:\/\/www.afis.africa\/en\/sb_session\/strategic-roundtable-smart-insurance-sharpening-up-claims-risk-modeling-and-operations-with-ai-and-insurtech\/\",\"name\":\"Strategic Roundtable | Smart insurance: Sharpening up claims, risk modeling and operations with AI and insurtech - The African Financial Summit Platform\",\"isPartOf\":{\"@id\":\"https:\/\/www.afis.africa\/fr\/#website\"},\"datePublished\":\"2025-09-22T08:47:00+00:00\",\"dateModified\":\"2025-11-04T18:00:26+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.afis.africa\/en\/sb_session\/strategic-roundtable-smart-insurance-sharpening-up-claims-risk-modeling-and-operations-with-ai-and-insurtech\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.afis.africa\/en\/sb_session\/strategic-roundtable-smart-insurance-sharpening-up-claims-risk-modeling-and-operations-with-ai-and-insurtech\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.afis.africa\/en\/sb_session\/strategic-roundtable-smart-insurance-sharpening-up-claims-risk-modeling-and-operations-with-ai-and-insurtech\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.afis.africa\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Strategic Roundtable | Smart insurance: Sharpening up claims, risk modeling and operations with AI and insurtech\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.afis.africa\/fr\/#website\",\"url\":\"https:\/\/www.afis.africa\/fr\/\",\"name\":\"The African Financial Summit Platform\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.afis.africa\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.afis.africa\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.afis.africa\/fr\/#organization\",\"name\":\"The African Financial Summit Platform\",\"url\":\"https:\/\/www.afis.africa\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.afis.africa\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.afis.africa\/wp-content\/uploads\/2022\/10\/cropped-AFIS-1-1.jpg\",\"contentUrl\":\"https:\/\/www.afis.africa\/wp-content\/uploads\/2022\/10\/cropped-AFIS-1-1.jpg\",\"width\":529,\"height\":191,\"caption\":\"The African Financial Summit Platform\"},\"image\":{\"@id\":\"https:\/\/www.afis.africa\/fr\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Strategic Roundtable | Smart insurance: Sharpening up claims, risk modeling and operations with AI and insurtech - The African Financial Summit Platform","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.afis.africa\/en\/sb_session\/strategic-roundtable-smart-insurance-sharpening-up-claims-risk-modeling-and-operations-with-ai-and-insurtech\/","og_locale":"en_US","og_type":"article","og_title":"Strategic Roundtable | Smart insurance: Sharpening up claims, risk modeling and operations with AI and insurtech - The African Financial Summit Platform","og_description":"Access via sign-up on the event app or by invitation only. English-French translation available. Machine learning, AI and GenAI could shakeup how insurance is distributed, priced, and how claims and investments are managed. While nearly 70% of US insurers have begun implementing GenAI, adoption remains nascent across Africa. 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